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Netball Now – Terms & Conditions

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1. Participation, Safety & Conduct

1.1 Minimum Age: The standard minimum age for participation is 16 years old.

1.2 Junior Players (Ages 14–15): Players aged 14 and 15 may participate only if a parent or legal guardian is present at the venue for the duration of the session/match. The parent/guardian remains responsible for the minor at all times.

1.3 Zero Tolerance Policy: Netball Now operates a strict zero-tolerance policy toward the verbal or physical abuse of umpires, staff, or fellow players. Any threatening, abusive, or discriminatory behavior will result in an immediate permanent ban.

1.4 Umpire Authority: The umpire’s decision is final and must be respected at all times. Challenging an umpire’s decision in an unsporting manner may result in player suspension or removal from the league.

1.5 Health & Risk: Participants acknowledge that netball is a physical sport and accept the associated risks. By playing, you warrant that you are physically fit to participate.

1.6 Attire: For safety, nails must be short, jewelry removed or securely taped, and appropriate sports footwear worn. Netball Now reserves the right to prevent participation if attire is deemed unsafe.

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2. Match Logistics & Timing

2.1 Arrival: Teams must arrive 10 minutes before their scheduled start time. Matches start promptly.

2.2 Late Starts: If a team is late to the court, the match will proceed, but the total game time will be reduced to ensure subsequent fixtures remain on schedule.

2.3 Regular Time Slots: While specific match start times may vary week-to-week, all league games will always take place within the designated two-hour "regular time slot" for that specific venue and evening.

2.4 The ‘Wildcard’ Rule: Where there is a space or an uneven number of teams in the league, Netball Now may operate a ‘Wildcard’ team.

• Member Opportunity: Existing members may be invited to play a second game for the Wildcard team at no extra cost.

• Scoring: The team playing against the Wildcard team will automatically be awarded a 21-0 win to maintain league standings and fairness.

 

3. Registration & Membership Fees

3.1 The Contract: Netball Now is a membership-only, subscription-based service. By signing up, you enter into a rolling monthly contract.

3.2 Signup & Pro-Rata Billing: To secure your place, a £5 non-refundable registration fee and a pro-rata membership payment for the current month are required at signup. This covers administrative onboarding and reserves your spot on a team.

3.3 Recurring Membership: Following your initial signup, a recurring monthly membership fee is required to continue. This covers match participation, umpires, equipment, and league administration.

3.4 Bank Holidays: Membership fees are averaged annually; monthly fees remain unchanged during months with Bank Holidays or scheduled league breaks.

 

4. Cancellation & The "One-Month Notice" Policy

4.1 Standard Notice: After the initial 14-Day Happiness Guarantee period (Section 11) has expired, players must provide one full paying month’s notice to cancel.

4.2 Billing during Notice: Your notice period begins from your next scheduled billing date following your cancellation request. No refunds are issued for cancellations made without this required notice.

4.3 Termination for Conduct: If a player is removed from the league for bad behavior or breach of conduct, the standard "One-Month Notice" period still applies, and no refunds will be issued for the remaining month.

4.4 How to Cancel: Cancellations must be submitted via the member portal or email to info@netballnow.co.uk.

 

5. Payment & Non-Payment

5.1 Automated Billing: Fees must be paid in full via our designated automated system (Magic Sports App).

5.2 Failed Payments: If a payment fails, your membership and league participation will be suspended immediately until the balance is cleared.

 

6. Injury & Membership Freezing

6.1 Eligibility: Memberships may only be frozen for verified medical injuries preventing play for 2+ consecutive weeks.

6.2 Process: Freeze requests must be submitted in writing. We reserve the right to request proof (e.g., a GP/Physio note).

6.3 Limits: Players may freeze once per calendar year for a maximum of two consecutive months.

 

7. League Continuity & Venue Changes

7.1 Session Adaptation: Netball Now reserves the right to organize training sessions or clinics if full team numbers cannot be achieved for a specific fixture. No refunds apply for non-attendance.

7.2 Venue Changes: Netball Now reserves the right to move matches to an alternative suitable venue within a 5-mile radius of the original location if required.

7.3 Postponements: If 4+ matches are postponed by Netball Now within a 4-month period due to unforeseen circumstances, members may be eligible for a pro-rata credit or partial refund.

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8. Liability, Insurance & Property

8.1 Limitation of Liability: Netball Now is not liable for personal injury or lost/damaged property at venues, except where caused by our direct negligence.

8.2 Personal Insurance: Players are strongly encouraged to hold their own personal accident or injury insurance.

8.3 Equipment: Members are responsible for returning any equipment or branded bibs provided for their use. Failure to return bibs may result in a replacement fee.

 

9. Media & Data Protection (GDPR)

9.1 Photography & Video: By participating, you consent to photos/videos being taken for Netball Now’s social media, website, and marketing. To opt-out, you must notify the organizer in writing in advance.

9.2 Privacy: Personal information is stored in accordance with UK GDPR and used strictly for league administration.

 

10. Force Majeure

10.1 In cases of prolonged disruption beyond our control (e.g., severe weather), Netball Now reserves the right to pause the schedule. Memberships will remain active and sessions will be rescheduled where possible.

 

11. The "14-Day Happiness Guarantee"

11.1 Guarantee Period: You have a brand guarantee to cancel this contract within 14 days of your initial signup.

11.2 Trialing the League: By completing registration, you expressly request that your membership services begin immediately so you can play your first game.

11.3 Cancellation & Fees: If you cancel within this 14-day window, you will not be charged for the following month. The initial £5 registration fee and the pro-rata payment for the days active are non-refundable to cover venue and official costs incurred.

 

12. Amendments

12.1 Netball Now reserves the right to update these Terms and Conditions at any time. Members will be informed of significant changes in advance.

 

Contact Us: info@netballnow.co.uk