Netball Now – Terms & Conditions 

1. Participation & Safety

1.1 Minimum Age: The standard minimum age for participation is 16 years old.
1.2 Junior Players (Ages 14–15): Players aged 14 and 15 may participate only if a parent or legal guardian is present at the venue for the duration of the session/match. The parent/guardian remains responsible for the minor at all times. 
1.3 Conduct: All players and spectators must uphold good sportsmanship. The umpire’s decision is final. Any threatening, abusive, or discriminatory behavior (including by parents/spectators) will result in an immediate permanent ban from the league without refund.
1.4 Arrival: Teams must arrive 10 minutes before the scheduled start. Matches start promptly; warm-ups should be completed beforehand.
1.5 Health & Risk: Participants acknowledge that netball is a physical sport and accept the associated risks. By playing, you warrant that you (or the minor you are responsible for) are physically fit to participate. 
1.6 Attire: For safety, nails must be short, jewelry removed or securely taped, and appropriate sports footwear worn. Netball Now reserves the right to prevent participation if attire is deemed unsafe.

2. Team Composition & Guest Players

2.1 Minimum Numbers: A minimum of 5 players is required for a match to proceed.
2.2 Guest Players: Guests may fill in for absent members but must play in a different position than their usual one and be approved at the umpire’s discretion. 
2.3 Transition to Membership: If a guest player participates in more than one match (for any team), they must register and set up a monthly membership to continue playing. 
2.4 League Balance: Netball Now reserves the right to move individual players or guest players between teams to ensure league competitiveness and parity. This is at the organiser's discretion to ensure all matches remain viable.

3. Registration & Membership Fees

3.1 The Contract: Netball Now is a subscription-based service. By signing up, you enter into a rolling monthly contract. 
3.2 Registration Fee: A £5 non-refundable fee is required at signup. This covers administrative onboarding and your first scheduled game. If you miss this first game, the fee is forfeited and does not roll over. 
3.3 Membership: Following your first game, a monthly membership fee is required to continue. This covers match participation, umpires, equipment, and league administration. 
3.4 Bank Holidays: Membership fees are averaged annually; monthly fees remain unchanged during months with Bank Holidays or scheduled league breaks.

4. Cancellation & The "One-Month Notice" Policy

4.1 Standard Notice: To cancel a membership after the initial 14-day statutory period (see Section 11), players must provide one full paying month’s notice.
4.2 Billing: The notice period begins from your next scheduled billing date following your cancellation request. No refunds are issued for cancellations made without this required notice. 
4.3 How to Cancel: Cancellations must be submitted via [Insert Method, e.g., the member portal or email to info@netballnow.co.uk]. We will acknowledge requests within 48 hours. 
4.4 Access: You remain entitled to play and access all member benefits during your notice month.

5. Payment & Non-Payment

5.1 Automated Billing: Membership fees must be paid in full via our designated automated payment system. 
5.2 Failed Payments: If a payment fails, your membership and league participation will be suspended immediately until the balance is cleared.
5.3 Arrears: Continued non-payment may result in permanent removal from the league and potential recovery action for outstanding fees.

6. Injury & Membership Freezing

6.1 Eligibility: Memberships may only be frozen for verified medical injuries preventing play for 2+ consecutive weeks.
6.2 Process: Freeze requests must be submitted in writing. We reserve the right to request proof (e.g., a GP/Physio note). 
6.3 Limits: Players may freeze once per calendar year for a maximum of two consecutive months.
6.4 Timing: The freeze begins from the next payment date. Retrospective refunds are not provided.

7. League Continuity, Postponements & Venue Changes

7.1 Session Adaptation: Netball Now reserves the right to organize training sessions or clinics if full team numbers cannot be achieved. No refunds apply for non-attendance. 
7.2 Venue Changes: While we aim to play at the same venue each week, Netball Now reserves the right to move matches to an alternative suitable venue within a 5-mile radius of the original location. Such a change does not constitute a breach of contract or entitle a member to a refund. 
7.3 Postponements: If 4+ matches are postponed by Netball Now within a 4-month period due to unforeseen circumstances, members may be eligible for a pro-rata credit or partial refund. Requests must be submitted within two weeks of the fourth postponement.

8. Liability & Insurance

8.1 Limitation of Liability: Netball Now is not liable for personal injury or lost/damaged property at venues, except where caused by our direct negligence or required by law. 
8.2 Personal Insurance: Players are strongly encouraged to hold their own personal accident or injury insurance.

9. Media & Data Protection (GDPR)

9.1 Photography: By participating, you consent to photos/videos being taken for Netball Now’s social media, website, and marketing. To opt-out, you must notify the organizer in writing in advance. 
9.2 Privacy: We store member data in accordance with UK GDPR. Personal information is used strictly for league administration and never shared with third parties without consent.

10. Force Majeure

10.1 In cases of prolonged disruption beyond our control (e.g., severe weather, venue closure, or national restrictions), Netball Now reserves the right to pause or adapt the schedule. Memberships will remain active and sessions will be rescheduled where possible.

11. Statutory Cancellation Rights (Cooling-Off Period)

11.1 14-Day Right: As you are registering online, you have a statutory right to cancel this contract within 14 days of signup. 
11.2 Immediate Commencement: By completing registration and ticking these terms, you expressly request that your membership services (including league placement and administrative preparation) begin immediately. 
11.3 Cancellation Fees: If you cancel within this 14-day window, Netball Now reserves the right to retain the £5 registration fee and a pro-rata membership amount for the days the account was active. 
11.4 Transition: The "One-Month Notice" period (Section 4) only becomes enforceable once this 14-day statutory cooling-off period has expired.

12. Amendments

12.1 Netball Now reserves the right to update these Terms and Conditions at any time. Members will be informed of significant changes in advance.

Contact Us: info@netballnow.co.uk